The Account Manager is responsible for day-to-day servicing of commercial lines clients and maintenance of exceptional customer relations.
Requirements
- Manage and retain existing book of business.
- Review and process bill renewals, new policies, and policy changes.
- Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company.
- Handle coverage questions, research, and resolve problems.
- Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures.
- Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions.
- Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies.
- Perform other duties as may be required or assigned.
Benefits
- Salary: $70,000-$85,000 annually.
- Health insurance, vision, dental, life insurance, and more.
- 401K with employer matching.
- PTO and paid holidays to support work-life balance.
- A casual office environment with a dedicated and professional team.