Customer Success Manager
SpacewellBelgium
Posted March 12, 2026
Full Time
About the Company
International, mission-driven team that connects Workplace, Energy, Asset, and Maintenance into one smart building platform.
Job Description
The Customer Success Manager helps customers realize measurable value from Spacewell solutions, driving retention, expansion, and advocacy. Using the Winning by Design SPICED framework, you turn customer insights into concrete outcomes.
Requirements
- At least 2–4 years of experience in Customer Success or account management in a B2B SaaS environment
- Proven track record in driving retention and expansion
- Strong consultative skills
- Familiarity with or strong interest in working with the SPICED framework
- Excellent communication skills in Dutch and English
- Bachelor’s degree in engineering, IT, Business, or a related field
