Customer Service Specialist

Sparks Wiz Limited is a leading engineering consultancy firm seeking a dedicated and detail-oriented Customer Service Specialist to join our team.

Requirements

• High school diploma or equivalent; Bachelor's degree in Business Administration, Communication, or a related field is preferred.
• Previous experience in customer care, preferably within an engineering or technical environment.
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite and customer relationship management (CRM) software
• Ability to understand and convey technical information
• Problem-solving skills with a proactive attitude

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid time off (PTO)