IT Operations Manager
SpeakSan Francisco, California, United States
Posted March 10, 2026
Full Time
About the Company
Speak is a language learning app that is building a human-level, AI-powered tutor in your pocket.
Job Description
Speak is a language learning app that is building a human-level, AI-powered tutor in your pocket. We're looking for a founding IT Operations Manager to join our team in San Francisco. The role involves building and improving our company's IT infrastructure and day-to-day operations, with a focus on security, efficiency, and scalability.
Requirements
- At least 5 years of hands-on experience in IT Operations, including systems administration and security operations
- Deep understanding of SSO, SAML, SCIM and third-party application integration
- Experience with macOS management
- Knowledge of security frameworks (SOC 2) and compliance processes
- Ability to troubleshoot technical issues and provide remote support
- Clear communication skills, both verbal and written
- Expertise in AI technology (ChatGPT, Claude, etc)
- Resourcefulness and ability to work independently
- Continuous improvement mindset
- Customer service skills and empathy
Benefits
- Full health, dental, and vision insurance
- 401(k) plan
- Retirement Plan
- Generous Parental Leave
- Four Day Work Week
- Tuition Reimbursement
- Relocation Assistance
