German Technical Support & eMobility Solutions - Lisbon
speakitLisbon, Portugal
Posted September 1, 2025
Full Time
About the Company
Our client has been powering growth for disruptive brands and leading companies in the US and Europe since 2014.
Job Description
Do you speak German? A new opportunity in Technical Support for EV Charging (Electric Vehicles) is opening a new chapter in your career. As a German Technical Support Specialist, you will be the first point of contact for customers experiencing issues with electric vehicle (EV) charging stations.
Requirements
- Native-level German & good English skills
- Previous customer support/technical support experience
- Tech-savviness and basic knowledge of IT, networks, or electronics
- Availability to work in a shift-based schedule (including weekends)
- Basic understanding of electrical systems, IoT devices, and network troubleshooting (Wi-Fi, Ethernet, SIM-based)
- Familiarity with EV charging standards/protocols (Type 2, CCS, OCPP) is an advantage
- Proficiency with CRM/ticketing systems
Benefits
- Attractive salary
- Meal allowance (€10.20 net per working day)
- Transport allowance (€40/month)
- Performance bonus
- Free private health insurance (after 1 month)
- Paid training & laptop provided
- Hybrid work model (3–2 office rotation)
- Central Lisbon offices & multicultural environment