Japanese Customer Support Specialist - Lisbon

We are looking for Japanese-speaking Customer Service Representatives to join a leading global platform connecting buyers and sellers. Be part of a dynamic, international team in Lisbon that values empathy, problem-solving, and collaboration.

Requirements

• Native or C1 level of Japanese
• Advanced level of English
• Excellent communication and problem-solving skills
• Strong analytical and critical-thinking abilities
• Previous experience in customer service, hospitality, tourism, or retail is a plus
• Ability to multitask and switch between various communication channels
• Team-player mindset and flexibility to work on weekends or public holidays
• Availability to work 40 hours per week and commute to the Lisbon office at least 2 days per week

Benefits

• Permanent Contract
• Annual Gross Base Salary of 18.000€-23.000€
• Health Insurance from day 1
• Work From Home Allowance
• Commuting allowance
• Amazing Office in the centre of Lisbon