Rider Care Agent 100% (m/w/d)
Specialized Bicycle ComponentsBavaria, Germany
Posted March 31, 2026
Full Time
About the Company
Specialized is a cycling company founded in 1974 by cyclists for cyclists, with a passion for making groundbreaking work to have a positive impact on the world.
Job Description
Specialized is looking for a Rider Care Agent to join their team in Germany. The ideal candidate will have a passion for bikes, excellent communication skills, and comprehensive product knowledge. Responsibilities include customer support, product training, and process optimization. The role offers a dynamic team environment, attractive benefits, and development prospects.
Requirements
- Completed technical or commercial training
- At least two years of relevant work experience in direct contact with customers
- Excellent verbal and written communication skills in German and English
- Comprehensive product knowledge in the area of bicycles, e-bikes, and bike accessories
Benefits
- Performance-based remuneration
- High-modern, and ergonomic working space
- Development prospects
- Discounted purchasing conditions on the Specialized product portfolio
- Employee discounts on various non-food and food brands
- Lunch ride with colleagues
- Own fitness studio and use of the test fleet
- Various snacks and drinks of your choice
- Home office regulation and 30 vacation days
