Part Time Customer Service Associate
Spence DiamondsVaughan, Ontario, Canada
Posted April 9, 2026
34400 - 40500 CAD
Part Time
About the Company
Spence is a Canadian-founded company with a 46+ year history, committed to fostering a culture where our people are empowered to be as successful as possible.
Job Description
We're looking for a Part Time Customer Service Associate to join our team at Spence, a Canadian-founded company with a 46+ year history. The successful candidate will provide an exceptional customer experience, handle customer transactions, and support the sales teams. The role involves working on-site in Vaughan, Ontario, Canada.
Requirements
- Greet every customer in a friendly manner and provide extraordinary customer service
- Offer support to our sales teams during busy periods
- Confidently and professionally present products and services
- Inspect and process incoming jewelry repairs
- Follow up with customers via phone or email regarding their repair orders
- Answer all phone and email correspondences
- Cash handling and end of day processing
- Assist in coordinating the showroom appearance, merchandising and store tidiness
Benefits
- Attractive compensation packages
- Extended health benefits
- Amazing employee, friends & family discounts on our products
- A variety of Learning and Development resources
- Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
- Regular celebrations & employee incentive programs
- Team building events and activities
- Opportunity to grow within the company
- Continuous on the job training, support and mentorship
