Part Time Customer Service Associate
Spence DiamondsVancouver, British Columbia, Canada
Posted March 9, 2026
36100 - 43100 CAD
Part Time
About the Company
Spence Diamonds innovates the diamond retail space with a focus on transparency, education, and customizable options.
Job Description
We're looking for a Part Time Customer Service Associate to join our team at Spence in Vancouver, BC, Canada. As a customer service representative, you'll provide an exceptional customer experience, promote accuracy within the store, and ensure our customers are top priority.
Requirements
- Greet every customer in a friendly manner and provide extraordinary customer service
- Offer sales support to our sales teams during busy periods
- Inspect and process incoming jewelry repairs
- Follow up with customers via phone or email regarding their repair orders
- Answer all phone and email correspondences
- Cash handling and end of day processing
Benefits
- Attractive compensation packages
- Amazing employee, friends & family discounts on our products
- A variety of Learning and Development resources
- Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
- Regular celebrations & employee incentive programs
- Team building events and activities
- Opportunity to grow within the company
- Continuous on the job training, support and mentorship
