Part Time Customer Service Associate

Spence is a Canadian-founded company that creates unforgettable experiences for its customers. The company values its employees and provides them with opportunities for growth and development.

Requirements

• Greet every customer in a friendly manner and provide extraordinary customer service
• Offer sales support to our sales teams during busy periods and take customers through our showroom experience
• Inspect and process incoming jewelry repairs
• Follow up with customers via phone or email regarding their repair orders
• Complete quality checks and provide completed orders to customers at pickup
• Answer all phone and email correspondences
• Cash handling and end of day processing
• Assist in coordinating the showroom appearance, merchandising and store tidiness

Benefits

• Attractive compensation packages
• Amazing employee, friends & family discounts on our products
• A variety of Learning and Development resources
• Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
• Regular celebrations & employee incentive programs
• Team building events and activities
• Opportunity to grow within the company
• Continuous on the job training, support and mentorship