Spiegelworld is looking for an Assistant Food & Beverage Manager to join our team at Absinthe at Caesar’s Palace in Las Vegas. The Assistant Food & Beverage Manager plays a critical role in delivering exceptional guest experiences across the Absinthe footprint.
Requirements
- Maintain a consistent and visible floor presence across the Garden and tent to ensure seamless operations and elevated guest experiences.
- Oversee execution of daily service, including Banquet Event Orders and special activations.
- Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
- Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
- Lead by example to cultivate a culture of hospitality, accountability, and teamwork.
- Perform regular table touches and proactively resolve guest concerns before escalation.
- Identify opportunities to enhance the guest experience and support implementation of new initiatives.
- Maintain a hands-on presence on the floor with a focus on 'table touching' and bar engagement.
- Set clear service expectations and hold team members accountable for delivering best-in-class hospitality.
- Developing beverage knowledge and instilling excitement and passion for the program within the team.
- Lead pre-shift meetings to align teams on priorities, service standards, and operational updates.
- Support onboarding of new hires, ensuring completion of uniforms, parking, and required certifications.
- Provide ongoing training, coaching, feedback, and disciplinary action when necessary.
- Foster a respectful, inclusive, and harassment-free workplace in partnership with People & Culture.
- Act as a point of contact for employee concerns and resolve issues promptly and professionally.
- Confidently step into service roles (server, runner, bartender, utility porter) as needed to support the team during high volume or absences.
- Ensure strict adherence to health, safety, and sanitation standards through routine floor inspections and immediate corrective action.
- Maintain working knowledge of union guidelines and ensure compliance with the Caesar’s CBA.
- Maintain working knowledge of Southern Nevada Health District food safety guidelines and ensure compliance.
- Complete and submit all required incident reports, injury documentation, and workplace records.
- Uphold and enforce all Standards of Practice for F&B roles.
- Manage nightly cash handling procedures, including tip distribution and safe counts.
- Submit daily financial reporting, including sales reports, reimbursements, and receipts to finance and group sales teams.
- Maintain and update Toast POS systems to ensure operational accuracy.
- Conduct inventory counts, monitor supply levels, and execute weekly ordering processes.
- Partner with production teams on operational needs, repairs, and ongoing site improvements.
- Communicate effectively across departments to ensure alignment and execution of business goals.
- Participate in all required management meetings and contribute to continuous operational improvement.
- Gather, filter, and implement team feedback to improve processes and workplace culture.
- Other duties as assigned by your manager.
Benefits
- 100% employer-paid health coverage
- Pro-rated paid time off, including holidays
- 401k with matching contribution
- Employee discounts on diverse goods and services
