CS Specialist
SpocketDubai, United Arab Emirates
Posted August 11, 2025
Full Time
About the Company
Spocket is a leading provider of dropshipping solutions for online retailers, enabling entrepreneurs to launch and scale e-commerce businesses without holding inventory. By offering a comprehensive suite of services including SaaS, supply chain management, and integration with platforms like Shopify and Etsy, Spocket addresses the $1.1 trillion issue of inventory distortion, empowering over 500,000+ entrepreneurs across five continents.
Job Description
We are looking for a highly optimistic Customer Success Specialist to support the company with all customer success services, including engaging with users, providing exceptional customer service, and escalating bugs and product issues. The role requires excellent communication skills, a passion for working with people, and experience in the E-commerce industry.
Requirements
- Passionate about working with people and demonstrate empathy in all interactions
- Excellent communication skills that convey both confidence and charm
- A fast learner and genuinely enjoy problem-solving
- Ability to enjoy continual adaptation and change from week to week
- Positive energy that other people draw upon and enjoy collaborating with
- A self-starter who enjoys multitasking and having ownership over your contributions
