Customer Experience Agent
SpotahomeMadrid, Community of Madrid, Spain
Posted February 17, 2026
Full Time
About the Company
Spotahome is a leading proptech startup revolutionizing long-term rentals by offering a fully online booking platform with comprehensive property verification through HD video tours, 360-degree photos, and detailed descriptions. Backed by over $72M in funding from top VCs, Spotahome aims to disrupt the real estate market with its innovative approach and dynamic company culture, attracting experienced professionals eager to drive growth.
Job Description
Customer Experience Agent at Spotahome: flexible work environment, competitive salary, wellness and benefits plan, training budget, and team building activities.
Requirements
- 2-5 years of customer service experience, handling complaints in similar sectors/environments.
- Fluent in English; German, Italian or French are highly valued.
- Patience, empathy, and a unique ability to manage stress.
- Open to change, learn quickly and accordingly in an ever-changing environment.
- Technical aptitude and the ability to pick up new technology quickly.
Benefits
- Competitive salary
- Flexible retribution system (restaurant vouchers, transport, etc.)
- Wellness and benefits plan (gympass, mental health programs)
- Day off on birthday
- Training budget
- Company events and team building activities
