Clinical Manager, Clinical Operations

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. We're seeking a Clinical Manager, Clinical Operations to lead and inspire a high-performing clinical team who delivers virtual EAP mental health services for our portfolio of customers.

Requirements

• Supervise and lead clinical team members delivering services to a portfolio of customers
• Interview, hire, onboard, and support the professional growth of team members
• Ensure high-quality, timely delivery of clinical services
• Monitor team caseloads and key performance metrics
• Lead your team through rapid change and evolution
• Deliver case audit feedback and coaching
• Support operational readiness for high-acuity or after-hours needs
• Collaborate with clinical leadership and cross-functional stakeholders
• Foster a collaborative, mission-driven team culture

Benefits

• Health, Dental, Vision benefits
• Employer-sponsored 401(k) match
• Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers
• Competitive paid time off policies
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom, a weight management program
• Access to fertility care support through Carrot
• Access to Wellhub
• Access to BrightHorizons
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching