Account Manager

We are seeking an Account Manager to own and grow a portfolio of mid-market and enterprise client relationships. This role is commercially oriented, focused on account retention, expansion, and long-term value creation, while serving as the primary point of contact for ongoing client needs.

Requirements

• 3+ years of experience in Account Management, Client Services, or Customer Success within a SaaS environment.
• Demonstrated success managing renewals, expansions, and long-term account growth.
• Strong understanding of digital marketing, marketing automation, or customer engagement platforms.
• Comfortable managing a revenue-carrying or expansion-oriented book of business.
• Proven ability to influence multiple stakeholders and navigate complex client organizations.
• Data-driven, with experience using performance metrics to guide conversations and decisions.
• Hands-on experience with CRM systems (Salesforce preferred) and marketing platforms.
• Confident communicator with strong negotiation and relationship-management skills.
• Organized, proactive, and able to manage competing priorities across multiple accounts.
• Experience in e-commerce or highly regulated industries is a strong plus.

Benefits

• Full benefits package (Health, Dental, Vision, Life)
• 401(k) with company match
• Unlimited PTO
• Casual, inclusive culture with a strong focus on work-life balance