Account Manager

We are looking for a customer-success-driven relationship manager to oversee B2B SaaS clients, with excellent interpersonal skills, technical chops, and a keen sense of urgency. As an Account Manager, you will manage client relationships, identify opportunities to grow accounts, and nurture long-lasting relationships.

Requirements

• 2-3 years’ experience in one or more of the following areas: Customer Onboarding, Customer Success, Customer Support, Account Management, Revenue Retention
• Expert-level knowledge of Salesforce/HubSpot (or similar)
• Excellent communication skills and high emotional intelligence
• Proven track record of identifying client 'pain points' and mapping them to product solutions to drive revenue growth
• Ability to work independently or with a team in a fast-paced, growth-intensive environment

Benefits

• Unlimited PTO policy
• Complimentary in-office barista
• Catered breakfast & lunch between Tuesdays - Wednesday
• Regular social events at the office
• Comprehensive medical & dental coverage through Cigna
• Multiple healthcare plan options including low-deductible and HSA along with broad supplemental benefits
• Employee Assistance program
• Subscriptions to mental health assistance platforms
• Travel stipend for local employees
• Generous parental leave policy
• Fertility support via ARC Fertility
• Pet insurance and discount plans
• 401(k) retirement and savings plan