Implementation Consultant - Lead

Sprinklr is a unified customer experience management (Unified-CXM) platform that helps brands deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale.

Requirements

• 8+ years of experience in enterprise software deployment management and/or implementation
• Excellent written and verbal communication skills; highly competent and confident presenter
• Strong people and team management skills with proficiency in team leadership
• Strong technical background
• Ability to work independently and as a member of a team, within region and across regions
• Demonstrate experience and a passion for the social media technology universe
• Ability to work effectively under tight deadlines and juggle several assignments simultaneously
• Fluency in social media platforms and direct experience in working with or for social media management software is preferred
• Passion for solving client and internal challenges, and commitment to client delight
• University degree, or higher

Benefits

• Comprehensive suite of benefits designed to help each member of our team thrive
• Paid time off to recharge and spend time with loved ones
• Voluntary healthcare coverage in countries where applicable
• Mentoring Program designed to create meaningful connections that support growth and amplify our focus