Senior Solutions Consultant

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale. As a Senior Solutions Consultant, you will partner with sales and customer success to roadmap an end-to-end solution for customers, utilizing Sprinklr's offerings to address their key business challenges. You will be a strategic advisor, lead discovery sessions, and present a vision of the solution to drive adoption and growth.

Requirements

• Solution Consultants will partner with sales to attain their revenue goals
• Designing compelling solutions to address a customer's key business challenges
• Lead and document discovery sessions to understand the client's business objectives
• Present a vision of the solution, meeting the client's requirements
• Lead client workshops which may include whiteboarding, Q&A sessions, and trials
• Subject Matter Expertise (SME) in Customer Experience Management
• Keep current on industry trends and competition
• Continuously leverage internal learning and competitive intelligence
• Understand industry verticals, department verticals, and challenges facing specific buyer personas within Sprinklr’s target market
• Develop a repertoire of client stories to convey the value of Sprinklr’s solution to the customer

Benefits

• Comprehensive suite of benefits designed to help each member of our team thrive
• Voluntary healthcare coverage in countries where applicable
• Paid time off to recharge and spend time with loved ones
• Mentoring Program to create meaningful connections that support growth and amplify our focus