Customer Adoption Consultant

Sprout Social is looking to hire an Adoption Consultant for the Customer Support team. The Adoption Consultant plays a critical role in driving customer satisfaction, retention, and growth within our rapidly expanding customer base.

Requirements

• 2+ years of customer success experience
• Strong problem-solving and team collaboration skills
• Agility and flexibility in a rapidly changing environment
• Familiarity with Sprout Social influencer marketing and influencer marketing strategy (preferred)
• Experience with Gainsight or other CS management software (preferred)
• Experience working within a one-to-many model of customer success (preferred)

Benefits

• Comprehensive Health & Wellness
• Premium Mental Health Support
• Retirement Savings
• Financial Security
• Flexible Paid Time Off
• Paid Parental Leave
• Annual Lifestyle Stipend
• Work From Home Support
• Giving Back
• Additional Financial Perks