Strategic Services Consultant

Sprout Social is looking to hire a Strategic Services Consultant to the Sales & Customer Experience team. The ideal candidate is the perfect blend of product-savvy and customer-focused, understands the social industry and social KPIs, and loves working in a fast-paced and evolving environment.

Requirements

• 2+ years in social media strategy, professional services, or customer-facing roles in SaaS
• Experience in training and in navigating a software platform
• Project management experience
• Understanding of social networks (in particular X, Facebook, Instagram, TikTok and LinkedIn) and social media strategy for large organizations
• Understanding sophisticated use cases for social media strategy, such as influencer marketing and customer care
• Flexibility to work on multiple projects and simultaneously support the Sales and Success team
• Understanding of all components of a software sales process and customer lifecycle
• Excellent communication and presentation skills with the ability to present to a variety of external audiences

Benefits

• Comprehensive Health & Wellness
• Premium Mental Health Support
• Retirement Savings
• Financial Security
• Flexible Paid Time Off
• Paid Parental Leave
• Annual Lifestyle Stipend
• Work From Home Support
• Giving Back
• Additional Financial Perks