Shipping and Receiving Associate

The Shipping and Receiving Associate provides exceptional mail and receiving services, ensuring timely processing, distribution, and delivery of inbound mail, packages, and supplies to support the onsite business service center.

Requirements

• 5-star customer service to all employees
• Receives goods and verifies the quality and count of all items unloaded
• Maintains accurate records of all received items
• Operates mail machines including postage meters, photocopiers, and mail folding/inserting machines
• Maintains records of receipt, mailing dates, and other required information
• Notifies employees upon receipt of inbound deliveries and distributes mail/packages to personnel
• Acts as point of contact for company personnel on mail/package inquiries
• Submits work orders for certain requests
• Monitors office supply levels and replenishes or orders as needed
• Proactively seeks out additional work during downtime
• Builds professional relationships with customers and other teams
• Trains back-up staff and provides guidance on policies and procedures
• Determines additional support needed when handling sensitive inquiries
• Provides reception, concierge, or hospitality coverage as needed

Benefits

• Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off