Squarespace is seeking an experienced Deal Operations Manager to join our growing Revenue Operations team. This role covers some traditional Deal Desk responsibilities while also driving cross-functional projects that shape our quote-to-cash processes.
Requirements
- 6-7+ years of relevant experience in Revenue Operations, Deal Desk, or Sales Finance, ideally within a multi-product SaaS environment
- Proven ability to design, document, and improve complex revenue workflows across Sales, Legal, and Finance
- Bachelor's degree in Business Administration, Finance, Sales, or a related field
- Hands-on expertise with Salesforce, Netsuite, Figma, Atlassian tools, and subscription billing platforms
- Advanced analytical capability using Excel and/or SQL to diagnose revenue issues and prevent leakage (BigQuery & Looker)
- Strong command of SaaS pricing, bundling, billing, payments (Stripe, PayPal), and dunning workflows
- Ability to adapt quickly, take initiative, and drive work forward without waiting for direction
- Skilled at driving consensus among stakeholders with competing priorities
- Proven ability to influence cross-functional teams and work effectively with Sales, Legal, and Finance
- Able to lead initiatives while maintaining process integrity, compliance, and internal controls
Benefits
- A choice between medical plans with an option for 100% covered premiums
- Fertility and adoption benefits
- Access to supplemental insurance plans for additional coverage
- Headspace mindfulness app subscription
- Global Employee Assistance Program
- Retirement benefits with employer match
- Flexible paid time off
- 12 weeks paid parental leave and family care leave
- Pretax commuter benefit
- Education reimbursement
- Employee donation match to community organizations
- 7 Global Employee Resource Groups (ERGs)
- Dog-friendly workplace
- Free lunch and snacks
- Private rooftop
- Hack week twice per year