Deal Operations Manager

Squarespace is seeking an experienced Deal Operations Manager to join our growing Revenue Operations team. This role covers some traditional Deal Desk responsibilities while also driving cross-functional projects that shape our quote-to-cash processes.

Requirements

• 6-7+ years of relevant experience in Revenue Operations, Deal Desk, or Sales Finance, ideally within a multi-product SaaS environment
• Proven ability to design, document, and improve complex revenue workflows across Sales, Legal, and Finance
• Bachelor's degree in Business Administration, Finance, Sales, or a related field
• Hands-on expertise with Salesforce, Netsuite, Figma, Atlassian tools, and subscription billing platforms
• Advanced analytical capability using Excel and/or SQL to diagnose revenue issues and prevent leakage (BigQuery & Looker)
• Strong command of SaaS pricing, bundling, billing, payments (Stripe, PayPal), and dunning workflows
• Ability to adapt quickly, take initiative, and drive work forward without waiting for direction
• Skilled at driving consensus among stakeholders with competing priorities
• Proven ability to influence cross-functional teams and work effectively with Sales, Legal, and Finance
• Able to lead initiatives while maintaining process integrity, compliance, and internal controls

Benefits

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year