Senior Product Manager, CRM

The Squarespace Client Engagement team is looking for a Senior Product Manager, CRM Backend to drive the strategy and execution of our core CRM platform and data model. The team is committed to building products that help merchants retain customers.

Requirements

• 4+ years of experience in product management, specifically focusing on backend systems, data models, or platform products
• Strong technical background and experience in data management, data modeling, and data strategy
• Well versed in managing technical requirements for third-party integrations (import, export, sync) and data partnerships
• Experience in leveraging modern data management techniques, including AI/ML, for data quality, transformation, and automated insight generation
• Ability to take a vague problem, research and prepare a compelling proposal for action that will drive key outcomes
• Experience leading cross-team research studies
• A nuanced understanding of the methods of modern product discovery, product delivery, and user segmentation
• Excellent communication and interpersonal skills with the ability to align different teams around achieving business goals and outstanding user experiences

Benefits

• Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision
• Life and Income Protection
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• 26 weeks paid maternity leave & 12 weeks paid paternity leave
• 2 weeks paid family care leave
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral