Customer Service Representative
SRS Distribution Inc.Dayton, Ohio, United States
Posted March 26, 2026
Full Time
About the Company
SRS Distribution Inc. is an Equal Employment Opportunity (EEO) employer that provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic.
Job Description
The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service.
Requirements
- Proven customer service and phone handling experience with active listening skills
- Familiarity with CRM systems and ERP platforms for order entry and cash transactions
- Strong interpersonal skills with a team-oriented, safety-conscious mindset
- Demonstrated ability to support sales and identify new opportunities
- Positive, motivated attitude aligned with the “Make Money and Have Fun” culture
- Valid driver’s license, clean driving record, and reliable transportation
- Authorized to work in the U.S. without sponsorship
- Able to pass background checks and drug screening
- Bilingual (English/Spanish) preferred
Benefits
- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- Medical/dental/vision
- Flexible spending accounts
- Company-paid life and short-term disability
- Plus optional long-term disability, and additional life insurance