Admissions Community Liaison

The Admissions Community Liaison is responsible for providing education on post-acute rehabilitation, outcomes and benefits of St. Luke's Acute Rehabilitation Centers (ARC) to patients and their family members. They participate in community outreach and marketing programs.

Requirements

• Serve as a contact person with patients referred to St. Luke's Acute Rehab Centers (ARC) and their family members
• Provides education on the most current outcomes and benefits of St. Luke's ARC programs and other post-acute options
• Assists in collecting information from patients and families relevant to their rehabilitation course, plan of care, and discharge plan
• Completes face to face visits and/ or telephone contact with patients and families referred to ARC
• Coordinates and completes tours of the rehab units
• Serves as ARC staff liaison with hospital physicians, nurses, social workers, case managers, discharge planners and community agencies
• Coordinates with hospital business office or IRF Program Assistant for insurance verification as needed
• In collaboration with Admission's Manager and Clinical Reviewers provides education to referral sources regarding admission criteria and program overview
• Assists in the coordination and facilitation of community outreach and marketing programs
• Works in conjunction with clinical reviewers, physicians, directors, managers, and other members of the ARC team to facilitate referrals and admissions