Manager, Operational Excellence

The Manager of Operational Excellence – Process Innovation drives efficiency and continuous improvement across assigned operational areas. This role develops and maintains operational workflows, standard operating procedures (SOPs), and role-specific playbooks to ensure processes are documented, optimized, and consistently applied.

Requirements

• Design and implement key operational processes, SOPs, and role-specific playbooks for assigned functional areas to drive operational consistency, scalability, and alignment with organizational objectives.
• Lead continuous improvement of key operational processes in collaboration with Operations teams, leveraging data-driven insights and best practices to enhance efficiency, reduce variability, and deliver more patient-centric care.
• Partner with IT and Epic teams to assess and recommend technology solutions and upgrades that align with business priorities and enhance user experience, ensuring seamless integration and support for patient-centric care delivery.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance