Japanese Bilingual Support (Pampanga) (Project-based)
STAFFVIRTUALAngeles, Philippines
Posted January 28, 2026
Full Time
About the Company
StaffVirtual is a U.S.-based business process outsourcing firm headquartered in the Philippines that delivers end-to-end customer support, back‑office, IT, and legal process solutions. The company specializes in building remote and virtual captive teams, offering services such as recruitment process outsourcing, data entry, content moderation, and omni‑channel customer experience. StaffVirtual differentiates itself by combining a deep local talent pool with a full Employer of Record (EOR) and Professional Employer Organization (PEO) framework, enabling clients to quickly scale operations in the Philippines with minimal compliance risk. Their commitment to seamless integration, scalable remote staffing, and a culture of continuous improvement positions them as a trusted partner for businesses seeking reliable, cost‑effective outsourcing.
Job Description
Provide world-class customer support through emails and phone calls to Earner & Spender with prompt and clear responses and solutions, and help improve processes for better customer experience.
Requirements
- 1-2 years of work experience
- Bachelor's degree
- Strong English language skills (both verbal and written)
- Strong eye for detail
- Problem-solving mindset
- Customer obsession mindset
Benefits
- HMO Coverage
- Leave Credits
- Allowance
- Attendance bonus
- Monthly prizes and bonuses
- Up to 30K referral bonus
