CUSTOMER CARE COORDINATOR

The Customer Care Coordinator provides front-line support to referral sources and customers, handling high-volume orders/calls and providing exceptional customer service. The role requires multi-tasking, attention to detail, and organizational skills, with a focus on providing excellent customer care.

Requirements

• High school diploma or equivalent
• Minimum two years' experience in customer service
• At least one year of Call Center or medical/healthcare environment experience
• Excellent listening skills and communication in an empathetic manner
• Able to operate office equipment including computers and supporting word processing, spreadsheets, and database applications
• Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook)

Benefits

• Paid time off