HOSPITAL ACCOUNT LIAISON

The Hospital Account Liaison is responsible for fostering partnerships with hospitals, maintaining client relationships, and ensuring timely care for patients. This position will be either on-site at a hospital or in the field, working closely with various departments.

Requirements

• Works with various hospitals, groups, and clients in the field.
• Serves as point of contact for case management, discharge coordinators and hospital and/or medical group staff
• Assists medical groups and/or other provider groups regarding products and services available under the contract
• Troubleshoots with the medical groups and any relevant on-site departments if issues arise.
• Maintain and control inventory kept on site of hospital, clinic or consignment closet
• Facilitate patient discharges by coordinating equipment delivery to bedside and home
• Create patient accounts and necessary sales orders
• Dispense equipment to patients when applicable
• Obtain patient copay when applicable
• Collect closet/consignment delivery tickets and referral documentation for internal processing
• Request authorizations through portals
• Perform other duties as assigned