Associate Manager

The Associate Manager will assist in managing the operations of the Cash Management Operations, ensuring consistent delivery of high-quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level.

Requirements

• To manage daily operations to achieve service quality by meeting/exceeding service standards and achieving zero defect for Cash Management Operations
• To discharge operational duties of the Cash Management Operations as instructed by the Manager of the Unit/Head of Department and ensure that the established service standards are met
• To manage staff individual performance, against set objectives and providing the appropriate support, motivation and guidance to staff to achieve these objectives

Benefits

• Competitive salary
• Benefits to support your mental, physical, financial and social wellbeing
• Core bank funding for retirement savings, medical and life insurance
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days)
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform
• Continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning