The Team Leader, Retail Banking Singapore – Unit Trust Operations is responsible for leading day-to-day operational processing and controls for Unit Trust transactions, including subscriptions, redemptions, switches, cash and stock reconciliations.
Requirements
- Support the implementation of the Group’s and Retail Banking Operations strategy
- Ensure timely and accurate processing of Unit Trust transactions
- Deliver operational outcomes in line with agreed service levels
- Support business growth by ensuring operational readiness
- Good understanding of the Unit Trust product lifecycle, settlement flows and client impact
- Execute and supervise end-to-end Unit Trust operational processes
- Perform daily oversight and validation to ensure all transactions are fully actioned, authorised and completed within defined timelines
- Identify process gaps, operational risks and inefficiencies
- Provide day-to-day guidance, coaching and supervision to team members
- Ensure team members are adequately trained and competent to perform their roles
- Provide regular feedback on performance and contribute input to performance reviews
Benefits
- Competitive salary
- Benefits to support mental, physical, financial and social wellbeing
- Core bank funding for retirement savings
- Medical and life insurance
- Flexible and voluntary benefits available in some locations
- Time-off including annual leave, parental/maternity, sabbatical and volunteering leave
- Minimum global standards for annual and public holiday (30 days minimum)
- Flexible working options based around home and office locations
- Proactive wellbeing support through Unmind digital wellbeing platform
- Development courses for resilience and other human skills
- Global Employee Assistance Programme
- Sick leave
- Mental health first-aiders
- Self-help toolkits
- Continuous learning culture to support growth
- Opportunities to reskill and upskill
- Access to physical, virtual and digital learning