Team leader

The Team Leader, Retail Banking Singapore – Unit Trust Operations is responsible for leading day-to-day operational processing and controls for Unit Trust transactions, including subscriptions, redemptions, switches, cash and stock reconciliations.

Requirements

• Support the implementation of the Group’s and Retail Banking Operations strategy
• Ensure timely and accurate processing of Unit Trust transactions
• Deliver operational outcomes in line with agreed service levels
• Support business growth by ensuring operational readiness
• Good understanding of the Unit Trust product lifecycle, settlement flows and client impact
• Execute and supervise end-to-end Unit Trust operational processes
• Perform daily oversight and validation to ensure all transactions are fully actioned, authorised and completed within defined timelines
• Identify process gaps, operational risks and inefficiencies
• Provide day-to-day guidance, coaching and supervision to team members
• Ensure team members are adequately trained and competent to perform their roles
• Provide regular feedback on performance and contribute input to performance reviews

Benefits

• Competitive salary
• Benefits to support mental, physical, financial and social wellbeing
• Core bank funding for retirement savings
• Medical and life insurance
• Flexible and voluntary benefits available in some locations
• Time-off including annual leave, parental/maternity, sabbatical and volunteering leave
• Minimum global standards for annual and public holiday (30 days minimum)
• Flexible working options based around home and office locations
• Proactive wellbeing support through Unmind digital wellbeing platform
• Development courses for resilience and other human skills
• Global Employee Assistance Programme
• Sick leave
• Mental health first-aiders
• Self-help toolkits
• Continuous learning culture to support growth
• Opportunities to reskill and upskill
• Access to physical, virtual and digital learning