Shift Supervisor

The Shift Supervisor position contributes to the success of Starbucks India by assisting the store manager in executing store operations, deploying partners, and creating a positive learning environment. The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles and is expected to have a strong customer service focus, a calm demeanor, and the ability to recognize and reinforce individual and team accomplishments.

Requirements

• Minimum 1 year of experience of handling a team in a retail setup
• Minimum education qualification – 12th / Diploma +
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong leadership and team management skills