Customer Contact Specialist
State of FloridaTallahassee, Florida, United States
Posted April 10, 2026
34760 - 35000 USD
Full Time
About the Company
The Florida Department of Health is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Job Description
The Division of Medical Quality Assurance is seeking multiple Regulatory Specialist II’s to join our dynamic team. This is an excellent opportunity to establish yourself in your vocation/career, while gaining knowledge that will assist in your growth for any future opportunities within the division.
Requirements
- Minimum of two years of customer service experience
- Ability to exercise proper phone etiquette while on the phone for 8 hours a day
- Ability to provide excellent customer service and communicate effectively both verbally and in writing with members of the public
- Ability to work organize, multi-task, and work independently
- Ability to learn, understand, and explain statutes, rules, and regulations
- Knowledge of office procedures and practices
- Working knowledge of computers, word processing, and email
Benefits
- Annual and Sick Leave benefits
- Nine paid holidays and one Personal Holiday each year
- State Group Insurance coverage options
- Retirement plan options
- Flexible Spending Accounts
- Tuition waivers