Onboarding Specialist - Remote

Steer offers a suite of software tools for automotive repair shops. As an Onboarding Success Specialist, you'll be part of a growing team responsible for launching and supporting a digital experience offering for customers. Your work will directly impact customer satisfaction, retention, and time-to-value.

Requirements

• 2+ years of experience in customer onboarding, customer success, or implementation support
• Experience managing a client-facing product or tool on behalf of customers
• Strong communication skills
• Customer-first mindset
• Ability to manage multiple onboarding projects at once
• Proactive, resourceful, and ownership-driven

Benefits

• 100% remote work environment
• Medical, Dental and Vision insurance within 30 days
• 100% employer-paid medical insurance
• Equity package
• Flexible PTO with 15 days minimum
• Generous Parental Leave
• FSA and HSA options
• 401(k)
• Growth & Wellness Stipend
• WFH Equipment