Concierge
Stein Eriksen LodgeUtah, United States
Posted April 13, 2026
Full Time
About the Company
Stein Eriksen Lodge in Deer Valley, Utah, is the state’s only Forbes Five‑Star hotel and spa, offering luxury lodging with ski‑in/ski‑out access to the world‑renowned Deer Valley Resort. The lodge combines premium accommodation, a Forbes‑rated four‑star restaurant, and a 20,000‑sq‑ft spa to deliver a comprehensive alpine experience. Recognized as the World’s Best Ski Hotel for two consecutive years, it distinguishes itself through impeccable service, a scenic mountain setting, and a commitment to wellness and fine dining. Guests enjoy seamless resort access, daily gourmet meals, and a range of spa treatments designed to rejuvenate after a day on the slopes. The company’s focus on luxury hospitality, culinary excellence, and wellness positions it as a premier destination for discerning travelers.
Job Description
Hotel guest liaison responsible for ensuring all guest requests are met in a timely and sufficient manner, with knowledge of the Park City and surrounding area and points of interest.
Requirements
- Welcome guests sincerely and make their stay as enjoyable as possible
- Effectively and seriously deal with guest complaints
- Serves as information agent for hotel guests and handles their needs in a timely and efficient manner
- Maintain complete and informative log books
- Make and confirm dining reservations for all hotel guests
- Maintain communication with all Hotel departments
Benefits
- Choice of health insurance plans
- Dental
- Vision
- Short- and long-term disability insurance
- Life insurance
- 401K matching
- Paid training time and programs
- Chef prepared meals daily in our cafeteria
- On site heated garage for employee parking
- Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
- Flexible schedules and time off policies
- Weekly raffles for tickets to events
- Monthly team member appreciation events and recognition programs
- Hotel room, spa, dining, shopping, ski/snowboard rental discounts
