Customer Support Associate

We are seeking a Customer Support Associate to join our team. As a Customer Support Associate, you will provide exceptional service to our customers through multiple channels and technical platforms.

Requirements

• Manage end to end order management, from entry, backorder management, order scheduling and accurate invoicing
• Ensure customers receive the correct product, at the correct time, with timely communication of any delays or changes
• Resolve customer and order related issues, by providing solutions to customers through Live Chat, Phone and Email channels
• Participate and provide recommendations in continuous improvement discussion and performs other duties as assigned by the supervisor

Benefits

• Comprehensive total rewards package
• Health benefits
• Retirement savings