Provider Recruiting Operations Manager

Steno is looking for a Provider Recruiting Operations Manager to join their winning team and play a critical role in scaling and sustaining their nationwide network of court reporters. The ideal candidate is a results-driven recruiting and operations leader who thrives in fast-paced environments and loves building scalable systems.

Requirements

• Own market-by-market recruiting targets, ensuring Steno has the right reporters in the right places at the right time
• Identify, engage, and onboard new court reporters onto the platform
• Develop and continuously refine Steno’s value proposition for why reporters should engage with us
• Build, manage, and optimize the end-to-end recruiting funnel, from outbound sourcing to active participation on the platform
• Determine which industry events and sponsorships deliver positive ROI and advance recruiting goals
• Provide regular recruiting performance readouts, including identifying funnel drop-offs and opportunities for improvement
• Design and streamline provider onboarding, including administrative workflows and introductions to Steno’s tools and technology
• Develop expert-level knowledge of the court reporting industry, including certifications, job types, and what different reporters optimize for
• Partner closely with cross-functional teams (Marketing, Product, Ops, Data) to develop recruiting collateral and share feedback on tools and processes

Benefits

• Salary - $90k - $130k
• Health, Vision, & Dental Benefits - low-cost health plans that free up mind space and unlock our employees' best work
• Wellness/Mental Health - shared benefits to be used among employees and families
• Flexible Paid Time Off - allowing employees to find balance in their lives
• Options of Equity - we know our success is nothing without our team
• Access to a company-provided 401(k) account
• A home office setup and a monthly stipend to offset internet and phone costs