The Software Implementation Engineer is responsible for implementing, updating, maintaining and supporting STERIS ORI software products within hospital enterprise network environments. The role requires expertise in Unix/Linux systems, scripting skills, and excellent problem-solving, troubleshooting, and communication skills.
Requirements
- Bachelor’s degree (4-year accredited degree) in Information Systems (IS), Computer Science (CS), Software Engineering, Technology, or equivalent
- 4+ years in client-facing technical support or administration of complex IT solutions
- Experience with HIPAA, medical environment (EMR, HL7, PACS/DICOM, VNAs), Imaging and Clinical (surgical) workflows and FDA regulatory compliance
- Practical knowledge of Networking, especially around network components, topologies, and access
- Strong knowledge in TCP/IP, certificate/key management, remote access through VPN and/or similar protocols
- Strong knowledge of Linux/Unix Operating systems
- Fluency in Linux command line to execute GNU and Unix commands
- Expert on Linux topics such filesystems, monitoring system processes, managing permissions/ownership and maintaining system security
- Proficient in creating, managing, and maintaining cronjobs for system scheduled tasks
- RedHat system administration certificate (RHCSA) or CompTIA Linux+ is a plus
- Strong experience in interpreting, analyzing, and managing system logs to identify any system performance issue
- Proficient in writing and debugging bash scripts
- Proven ability to test scripts in various environments with strong knowledge of security best practices in scripting
- Familiarity and working knowledge of using Ansible
- Experience in Docker architecture with an understanding of containerization principles, including running, and managing Docker containers and images is highly desirable
- Strong interpersonal and communication skills to effectively communicate with customers in person, via phone, text, Skype, and via email
- Strong passion for helping people solve problems
- Skilled at explaining technical concepts to non-technical people in a way that they understand
- Friendly demeanor and a desire to work with customers
- Excellent problem troubleshooting and solving skills
- Understand and update JavaScript, CSS, XML, HL7, Json and other configuration file types
- Knowledge of Healthcare domain and Operating Room workflow preferred
Benefits
- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
