Technical Product Specialist, Decision Support
Strata Decision TechnologyChicago, Illinois, United States • St. Louis, Missouri, United States
Posted April 14, 2026
55000 - 85000 USD
Full Time
About the Company
Strata is a hybrid environment with all team members experiencing the flexibility to work from home, and values collaboration and continuous career growth.
Job Description
As a Decision Support Technical Product Specialist, you will own complex, data-driven issues from initial investigation through resolution for our StrataJazz healthcare customers, leveraging data models, system behavior, and SQL driven insights, and acting as a trusted technical partner to customers.
Requirements
- 2+ years of experience with enterprise software, preferably in technical support, development, or a customer-facing technical role
- Strong SQL skills, including the ability to write and troubleshoot complex queries
- Ability to understand and work within relational data models
- Proven ability to learn new technologies and systems quickly
- Strong analytical and problem-solving skills
- Experience managing multiple priorities in a fast-paced environment
- Excellent written and verbal communication skills
- Experience working directly with customers or stakeholders in a technical capacity
Benefits
- Retirement benefits
- Health and welfare benefits
- Paid time off
- Parental leave
- Life and accident insurance
- Other voluntary and well-being benefits
