Customer Service Representative
Strathcona CountySherwood Park, Alberta, Canada
Posted April 13, 2026
Part Time
About the Company
Strathcona County is a local government entity dedicated to enhancing quality of life for over 100,000 residents through essential services, community programs, and facility management. The county is recognized as one of Canada's Best Employers and offers a collaborative work environment with competitive benefits, continuous learning opportunities, and a strong commitment to corporate values like integrity and respect. Joining Strathcona County means contributing to a thriving community while enjoying professional growth and development.
Job Description
Customer Service Representative position at The Pointe in Sherwood Park, AB, Canada. The role involves providing friendly and knowledgeable support to guests, processing transactions, and ensuring a positive experience for all visitors.
Requirements
- Interact with guests in person, by telephone, and electronically
- Identify guest needs and present available service options and recommendations
- Assist with answering questions on pricing and booking the facility
- Respond promptly and effectively to unexpected or urgent situations
Benefits
- Health and wellness spending account
- Employee and family assistance program
- Commitment to employee development
- Well-being programs
