Help Desk Technician

Streamworks is looking for a Help Desk Technician to provide technical support for employees in a fast-paced environment. The role involves troubleshooting and resolving hardware, software, and network connectivity issues used in printing, mailing, bindery, and inkjet operations.

Requirements

• Provide technical support to end users via phone, email, remote support tools, and ticketing systems.
• Troubleshoot and resolve software, operating system, and application issues.
• Perform new hire onboarding and employee offboarding.
• Manage users, licensing, and services in the Microsoft 365 Admin Center.
• Diagnose and resolve hardware issues on desktops, laptops, and peripheral devices.

Benefits

• Use of our on-site fitness center
• Health, Dental, Vision
• Life insurance
• LTD & STD
• 401K with a company match
• PTO (paid time off) & Holiday pay