IT Help Desk Technician
Benchmark IncCedar Rapids, Iowa, United States
Posted April 3, 2026
Full Time
About the Company
Benchmark, Inc. is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.
Job Description
We're looking for an IT Help Desk Technician who thrives on delivering fast, friendly, and reliable support. As the go-to contact for all things IT, you’ll troubleshoot hardware and software issues, guide users through everyday tech challenges, and keep our systems – and people – running smoothly.
Requirements
- End-User Support and Training
- Device and Asset Management
- System Configuration and Maintenance
- Process Improvement & Collaboration
Benefits
- Medical, dental, vision, life, AD&D, disability (short and long-term), supplemental insurances (accident and critical illness), employee assistance program, wellness reimbursement, 401(k) with employer matching contributions, paid time off
