Customer Success Analyst

We're looking for a Customer Success Analyst to join our team. The role involves spearheading innovation by identifying transformative opportunities and developing scalable data solutions. You'll optimize data infrastructure and align initiatives with strategic goals, fostering collaboration across teams.

Requirements

• 3-8+ years experience in Data Analysis, BIE, or Technical Customer Advisory roles
• Expertise in data visualization and using data insights to make recommendations
• Proven ability to manage and deliver on multiple projects with great attention to detail
• Ability to clearly communicate results and drive impact
• Comfortable collaborating across functions to identify data analytics problems and execute solutions with technical rigor and data-driven insights
• Familiarity with card payments ecosystem
• A proven ability to build collaborative working relationships to execute on complex projects with cross-functional teams
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
• A proven ability to be a self-starter capable of driving business results without significant supervision
• Excellent verbal and written communication skills