Customer Success Manager
StripeBerlin, Germany
Posted April 2, 2026
Full Time
About the Company
Stripe is a financial infrastructure platform for businesses, increasing the GDP of the internet and making the global economy accessible to everyone.
Job Description
Stripe is seeking a Customer Success Manager to lead post-sale engagement, retention, and growth of customers, partnering closely with the Account Executive. The ideal candidate will have 8+ years of experience in a client-facing role, strong analytical skills, and a proven track record of achieving targets and goals.
Requirements
- Lead post-sale engagement, retention, and growth of customers
- Partner closely with the Account Executive
- Support expansion of accounts
- Build and foster relationships with senior executives
- Evangelize Stripe customer success stories
- Articulate and drive customer use cases
- Serve as a trusted payments and commerce advisor
- Perform business reviews
- Advocate for the customer to internal stakeholders
- Drive overall account health
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance