Customer Success Manager, Key Accounts

Stripe is looking for a motivated and curious Customer Success Manager to manage a book of enterprise customers, delivering proactive workshops, business reviews, and thought leadership to help users grow their business.

Requirements

• 10+ years of experience in a client-facing role in Enterprise relationship management
• Strong business sense and understanding of underlying drivers and strategy of user's businesses
• Track record of leading technical conversations and persuading others to take action
• Strong analytical skills
• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Proven track record of achieving targets and goals
• Track record of managing large, complex projects and/or programs
• Ability to navigate data and people to find answers
• Capability to work well with a wide range of people

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance