Manager, Technical Account Management

Stripe is seeking an experienced leader to lead and grow the Technical Account Management Support and Services team in Sydney. The successful candidate will be responsible for delivering exceptional user experience for Stripe's most strategic users and leading a team of highly experienced TAMs.

Requirements

• Minimum of 15 years professional experience
• At least 1 year in management
• Experience leading customer success managers, account managers, technical account managers, technical program managers, or premium support teams
• Experience in finance, fintech
• Excellent collaborator, with a proven track record in managing across complex environments, building relationships that deliver impact
• Excellent written and verbal communication skills
• Strong sales revenue growth and/or operational background and a track-record of making data driven decisions
• An ability to execute on and deliver complex operational projects involving multiple stakeholders

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance