Operations Associate, Community Ops

Stripe is launching Stripe Delivery Centers, a new global team to design, implement, and grow Stripe's operations for the next decade. As an Operations Associate, you will help deliver an exceptional Stripe experience to users, resolve issues, and improve the user experience.

Requirements

• Experience with social media support and/or an interest in resolving user issues through those channels (eg. Twitter, LinkedIn, Facebook)
• User first mindset and ability to solve difficult problems
• Excellent communication skills, both written and verbally
• Analytical thinking and problem-solving skills
• Process-oriented mindset and ability to get things done
• Ability to work in an in-office environment with strong cross-team collaboration and support
• Prior experience or knowledge in user support, process improvement initiatives, and SQL is a plus