Technical Account Manager

Technical Account Manager at Stripe, providing a Gold Standard Experience to assigned accounts' key stakeholders, fostering long-term user relationships, and collaborating with cross-functional teams.

Requirements

• Minimum 3 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Benefits

• Flexible and remote work environment