Technical Account Manager, German speaking

We are looking for a Technical Account Manager who is fluent in German and has experience in enterprise level client-facing work. The successful candidate will provide a Gold Standard Experience to assigned accounts, work cross-functionally to support users, and foster long term user relationships that grow loyalty to Stripe and its products.

Requirements

• Minimum 3 years experience in enterprise level client-facing work
• Fluency in German
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and German to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Benefits

• Working for a financial infrastructure platform for businesses
• Opportunity to work with large enterprises and startups
• Chance to grow their revenue and accelerate new business opportunities