Technical Account Manager

We are looking for a Technical Account Manager to support Stripe's largest and most complex users. You will provide a gold standard experience to assigned accounts' key stakeholders, foster long-term user relationships, and work cross-functionally to provide operational solutions.

Requirements

• 5+ years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and ability to explain API concepts to Stripe's largest and most technical customers
• Familiarity with SQL and comfort building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and experience interfacing with technical teams
• Adept client relationship management skills
• Ability to engage in business-level and technical conversations at multiple levels of the organization

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance